ANTEL
ANTEL, Uruguay’s state-owned telecommunications provider, plays a pivotal role in delivering comprehensive communication services across the nation and internationally. Its offerings span mobile and fixed broadband, cable internet, video streaming (Antel TV), data centers, and international connectivity services. ANTEL’s mission to stay at the forefront of innovation led to a longstanding collaboration with Pyxis, beginning in 2009 and evolving into a partnership that has redefined how telecommunications operators tackle data-driven transformation.
Founding Vision and Initial Challenges: In 2017, ANTEL faced challenges with its international roaming services. The reliance on multiple connectivity providers resulted in fragmented monitoring, lack of standardized KPIs, and no proactive warnings about potential issues impacting user experience. The need for a unified, provider-agnostic platform became critical.
Solution: Pyxis developed Romeo, a custom solution that enabled real-time monitoring of roaming services, assessed customer experience, and consolidated operational and commercial data into a single integrated platform. The success of Romeo marked the beginning of Pyxis’s transformation journey with ANTEL.
Pyxis’s Role in Transformation:
Following the launch of Romeo, Pyxis expanded its collaboration with ANTEL, developing tailored solutions and assembling a multidisciplinary team to address the company’s diverse needs. Key focus areas included mobile and fixed network operations, data lake management, IoT platforms, and IT infrastructure.
1 - Custom Software Development:
- Developed analytics tools to monitor fixed broadband KPIs (e.g., delay, packet loss) and manage disruptions.
- Built event management systems for Antel’s OTT platform, including satellite head-end parameter schedulers.
- Designed a mobile network inventory management system, optimizing rollout processes and network performance.
2 - Data Engineering and Analytics:
- Equipped ANTEL with advanced data analytics tools, enabling data monetization and real-time business intelligence.
- Established data governance platforms to maximize the value of data assets and streamline workflows.
3 - International Client Portals:
- Developed a carrier client portal allowing international customers to manage VPNs, IP transit traffic, and transport services.
4 - Telco Cloud Expertise:
- Currently implementing a horizontal platform to host Virtual Network Functions (VNFs) and Cloud-Native Network Functions (CNFs), ensuring scalability and flexibility for future innovations.
Business Impacts
Data Monetization: Pyxis enabled ANTEL to monetize its data by providing platforms and expertise to derive actionable insights from its extensive data pools.
Improved Monitoring and Management: Custom tools allowed ANTEL to proactively manage user experience, network performance, and service disruptions.
Enhanced Operational Efficiency: Through inventory management and data governance systems, ANTEL achieved smoother operations and more efficient decision-making.
Why Pyxis
Customer-Centric
Approach:
Pyxis’s dedication to ANTEL’s unique challenges ensures that every solution is tailored to their needs.
Multidisciplinary
Expertise:
A team of engineers, data scientists, AI specialists, and analysts collaborated to drive innovation.
Close
Partnership:
A deep understanding of ANTEL’s operations, culture, and goals fostered a long-term partnership.
Global
Partnerships:
Pyxis’s ability to collaborate with world-class providers allowed them to bring the best solutions to ANTEL.
Looking Ahead
The partnership between Pyxis and ANTEL continues to evolve, setting benchmarks for telecommunications innovation in Uruguay.
By addressing challenges across mobile and fixed networks, data centers, IoT platforms, and IT services, Pyxis has established itself as a trusted partner in ANTEL’s transformation journey.
Value for PE portfolio companies
Digital Transformation as a Value Driver:
Pyxis’s work with ANTEL highlights how investing in technology-driven solutions can significantly enhance operational efficiency and customer engagement, creating sustainable value for portfolio companies.
Operational Efficiency:
By implementing solutions like Romeo and network inventory systems, ANTEL achieved greater scalability and cost-efficiency, aligning with PE firms' focus on long-term growth.
Security:
Pyxis ensured that ANTEL adhered to stringent security standards, safeguarding data and maintaining compliance with industry regulations—a key concern for PE investors.
Cross-Sector Expertise:
By partnering with Pyxis, ANTEL leveraged cutting-edge digital solutions without needing in-house development, accelerating transformation timelines and reducing risk.
Scalability for Future Growth:
The systems and tools developed by Pyxis are designed to support ANTEL’s ongoing scalability, aligning with PE firms' goals of driving growth and increasing valuation.
