Grupo Gigante Inmobiliario
A leading real estate development and
management company in Mexico.
Grupo Gigante Inmobiliario has built its reputation by transforming the retail foundation of the Gigante supermarket chain into a dynamic real estate enterprise. Having evolved from its origins as the Gigante supermarket chain, the company has successfully leveraged its deep retail expertise to build an impressive real estate portfolio.
Challenges
Grupo Gigante Inmobiliario recognized the growing importance of digital transformation in enhancing operational efficiency and sustaining long-term growth. However, the company faced significant challenges in aligning technological innovation with business objectives across its diverse departments.
The reliance on disparate systems, including various SAP products and Google services, highlighted the need for a cohesive digital strategy to unify its operations and streamline decision-making processes.
Pyxis’s Role in Digital Transformation:
In 2024, Grupo Gigante partnered with Pyxis to design a comprehensive digital transformation plan. Pyxis deployed a dual-phase assessment combining traditional consulting and AI-powered methodologies:
Executive Interviews: In-person discussions with leadership to identify priorities.
AI-Powered Surveys: Using Pyxis's generative AI tool CogSol, a dynamic questionnaire was delivered to 100 employees, with the AI selecting targeted questions based on real-time responses. The final report was auto-generated and refined by consultants.
Key Implementation Areas:
GenAI Solutions:
Deployment of two AI bots to manage real estate contracts and architectural decisions.
Data Teams:
Strengthening data governance. Developing data strategies specific to the real estate business vertical.
Digital Strategies:
Facilitating workshops on digital strategic planning and innovation.
Development and Visualization:
Creation of KPI dashboards for portfolio management. Data-driven insights for operational metrics.
CX Teams:
Evolution of B2C and B2B e-commerce stores. Operational and technical support improvements.
Pyxis's efforts have delivered significant results:
Strategic Alignment: : Supported leadership in organizing, prioritizing, and defining a clear roadmap for digital initiatives.
Data Management Overhaul: Established a governance plan, improved existing processes, and formed a dedicated data governance team.
Enhance E-Commerce: Optimized e-commerce quality and streamlined support processes.
AI Integration: Deployed bots to improve decision-making and operational efficiency in real estate management.
Value for PE Portfolio Companies
Pyxis’s approach provides a framework for scaling digital transformation across portfolio companies.
Pre-Due Diligence:
Assess digital maturity, tech stack, and automation opportunities.
- Quick assessment of existing tech stack.
- Evaluation of digital maturity across operations.
- Initial identification of AI and automation opportunities in core business processes
Due Diligence:
Conduct in-depth evaluations and quantify potential value creation.
- Deep-dive assessment through structured interviews with leadership.
- Data-driven analysis of digital improvement areas.
- Quantification of potential value creation through digital initiatives.
Post-Acquisition (First 100 days):
Implement AI tools, develop KPI systems, and introduce innovation frameworks.
- Quick-win implementation of AI tools) to support core operations and decision-making.
- Development of clear KPI visualization and monitoring systems to track performance improvements.
- Implementation of innovation frameworks (such as Design Thinking workshops) to drive continuous improvement.
